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Get in Touch with Our Eco-Solutions Experts

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Frequently asked questions

Have questions? We’ve got answers. Browse through our most frequently asked questions to learn more about our services.

So, who are Rise?

Rise is a forward-thinking, eco-friendly company dedicated to upgrading homes with sustainable energy solutions. We specialize in providing high-quality products like solar panels, boilers, and EV chargers, all designed to enhance your home's efficiency and reduce your carbon footprint.

Is My Purchase with Rise Protected?

Absolutely. Customer protection is our top priority. All our products come with comprehensive warranties, and we adhere to strict consumer protection regulations to ensure you have a worry-free experience.

Who will be installing my products?

Only the best for our customers! We have a team of certified, experienced local installers. They're trained to handle installations expertly, ensuring that your new products are set up perfectly.

Does Rise Conduct Preliminary Surveys?

Yes, we do.
Before any installation, our team conducts a thorough assessment of your home. This isn't a sales pitch; it's a professional evaluation to understand your specific needs and recommend the best solutions for your home.

How Long Does Installation Take?

We manage installation times efficiently to ensure minimal disruption in your home.
The duration of the installation depends on the product and the specifics of your home. However, we always strive to complete installations efficiently and with minimal disruption. We'll give you an estimated timeline beforehand and keep you informed throughout the process.